Frequently Asked Questions
The majority of the shirts we use are Bella+Canvas brand, with a retail unisex cut. Instead of a boxy fit, these shirts are a little slimmer and longer in body. Slight shrinkage may occur depending on the fabric blend, so it’s a good idea to go a size up if you’re in between sizes.
Bella+Canvas’ shirt fabric is manufactured in Southern California and assembled either in North or Central America (Nicaragua). We print all of our shirts right in East Nashville. For more information on shirt origins, read about it on the Bella+Canvas website.
We’re sorry you don’t see the size you want! We try to make as many sizes available as we can by demand. If the option is not available, please contact us and we will do our best to accommodate you on our next print run.
If you placed an order and never received confirmation, please check your spam folder before reaching out! Sometimes automated emails from Shopify will go straight to spam. If you don’t see any email from orders@famerch.com, contact us and we’ll resend confirmation.
We run a number of preorder campaigns on our webstore with longer delivery times; check your confirmation email or the product page to make sure you haven’t preordered a shirt unknowingly! We try to make it as clear as we can when an item won’t ship for 1-2 weeks. If you received a shipping confirmation email and it’s taking a long time in transit, feel free to contact us and we can look into it.
Unfortunately USPS has been swamped this year and has been inconsistently scanning shipments. Often they will pick up a batch of packages from our facility and tracking won’t be accurate for a couple days, if at all. If it’s been a few days and your tracking doesn’t show any progress, rest assured the package is in transit!
We’re open to ideas on new products! Please contact us if you think we should print your favorite design on something new, and we can take it into consideration.
We do! You can check our wholesale printing website out at friendlyarcticprinting.com and request a quote there. If you want to customize and carry one of our own products in your store, email sales@friendlyarctic.com for details.
Our facility in East Nashville is currently closed to the public due to maintenance and security while the pandemic carries on. All orders must be shipped until further notice!
If you ordered a poster print and a shirt in the same order, we have to split those into two separate shipments to protect the poster. One may arrive sooner than the other, so hang tight! If you only ordered shirts and one is missing, please contact us and we’ll sort it out!